We bought new premium karastan smartstrand silk carpet and love it but the vacuum would not go throug.
Dyson hard to push on carpet.
Some manufacturers will void the warranty if you use our powerful machine.
Dyson vacuums can clean different types of floors from carpet to linoleum.
Thank you for contacting dyson.
The animal 2 is our most powerful vacuum and you will find it difficult to push on mid to high thread carpets and rugs.
All you have to do is adjust the level which is simple.
It required more than five years and 5 000 different prototypes but the result is that a dyson vacuum does not lose suction power and even better is easy to operate.
We would advise you to contact your carpet manufacturer if the carpet is still under a warranty before using the machine.
Solutions for dyson pushing problems.