First check your socket try something you know that works like a lamp in the socket if that doesn t work check your circuit breaker.
Dyson doesn t work on carpet mode only on floor.
Some dyson vacuums have removable cleaner heads and if the head isn t locked into position the motor that powers the brush bar won t operate.
For bare floors or delicate rugs carpets ensure the bare floor mode is activated prior to reclining the machine.
Ensure the power is turned off and the wand is in a normal vacuuming position as shown and retry adjusting the dual mode between hard floor and carpet positions.
Auto carpet height adjustment doesn t work sun dec 19 2010 10 16 pm that s very surprising to hear most people report excellent service from dyson s helpline in or out of the warranty period.
A constant white light indicates the chosen setting has been activated.
Dyson vacuum cleaners require constant airflow through them to work and a full bin can stop this from happening.
To vacuum with the brush bar turned off eg.
Why isn t my dyson v11 vacuum adapting to different floors.
This floor tool scratches the hard floor even with the brush mode on i have taken this video to explain how it scratches the hard floor it works fine on carpet though.
If you have ruled out an electrical problem in your house then firstly check your dyson s fuse only replace it with a 13a fuse which is usually brown in colour.
The company s built it s reputation on high customer satisfaction.
Make sure there s no dirt lodged in the top part of the bin.
If in doubt consult a qualified electrician.
If the machine is powered on and the head is in erp max mode it will be difficult to change the floor mode of the cleaner head.
I have a dyson dc25 and the swivel head lock won t lock which makes the swivel stay up off the carpet floor christine huber 06 28 2018 reply i was taking apart the vacuume to fix it and i have one part i don t know how to put back on.
For best cleaning performance dyson recommends the following cleaner settings.
Your machine will only adapt to different floors when the high torque cleaner head is attached and it s in auto mode.
Your machine works independently and doesn t connect to the dyson link app.