Find your dyson machine to get it working again home.
Dyson carpet roller not working.
Using a coin turn the fastener anticlockwise a quarter of the way to unlock the end cap and slide it up to remove.
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The carpet indicator should be below the word carpet.
Make sure to end on the carpet selection.
Please turn off and unplug the machine before attempting to remove a blockage.
If this does not work refer to the brush roller troubleshooting section.
To get your vacuum cleaner brush bar spinning freely again and to ensure your dyson machine is working at maximum efficiency select your machine below.
If not the drive belt is the next suspect and finally the motor itself.
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Dyson limited is authorised and regulated by the financial conduct authority to act as a credit broker.
Dyson limited is not a lender and operates as a credit broker exclusively for paypal credit.
When the brush bar won t spin and you re operating the vacuum cleaner in the proper way the problem could be simply that it s clogged with hair.
Under the cleaner head by the soft roller locate the fastener.
Remove the brush bar from the cleaner head and clear away any hair or fibres.
Get expert help troubleshooting from dyson to get the most out of your machine.
Select your location close location selector.
It may not be a direct contact with water for example when vacuuming pet hair that is slightly damp this moisture will combine with the dust in the cyclone causing the smell.
A damp or musty smell is caused when dust in the cyclone has come into contact with water.
The brush bar on a dyson vacuum cleaner is powered by a dedicated motor inside the cleaner head assembly.
Help and support.
Click the carpet to bare floor adjustment back and forth about 5 times.
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